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Friction Points Study 2024

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In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers.

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CDK Releases the Friction Points 2024 Study

CDK Releases the Friction Points 2024 Study (insights)

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Dealership Recruiting and Retention in the Age of Social Media

Dealership Recruiting and Retention in the Age of Social Media.

New Research Highlights Impact of AI in Automotive

New Research Highlights Impact of AI in Automotive

Shoppers Have Harder Time Finding the Right Car in October

Shoppers Have Harder Time Finding the Right Car in October

Why the Design of License Plate Frames Matters

Why the Design of License Plate Frames Matters.

Yes, Your Service Department Waiting Room Really Matters

Yes Your Service Department Waiting Room Really Matters .

Service Shopper 4.0: Dealerships Gain Ground

Service Shopper 4

The Road Ahead for AI in Automotive Retail

The Road Ahead for A I in Automotive Retail.

Leigh Ann Conver

How Automotive Dealership Data Is Changing the Game

How Automotive Dealership Data Is Changing the Game.

Service Advisor Tips: Communicate Repairs Without Scaring Customers

Service Advisor Tips. Communicate Repairs Without Scaring Customers.

CRM Reporting: The Key to Success

C R M Reporting. The Key to Success.

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