Don Zogg

Don is a Product Marketer at CDK where he drives the marketing strategy for Fixed Operations. A 25-year CDK veteran, he is passionate about developing and delivering product-specific information to support OEM partnerships for our automotive retail customers.

Product Marketer, FixedOps

How Dealership Service Departments Can Enhance the Customer Experience

The spotlight is shining on delivering great customer experiences. In fact, 84% of dealers plan to increase their focus on the customer experience in 2024. And great strides have been made to meet buyer demand for a more efficient and seamless car-buying process. But what about on the Service side of the business?

Don Zogg